Let's Start This Conversation
Questions about risk modeling? Curious how our assessment framework applies to your situation? We're here most days, and honestly, we prefer talking specifics over abstractions.
Ways to Reach Us
Galeries Lafayette - Woman
34 Rue du 22 Novembre
67000 Strasbourg, France
Most inquiries get a reply within 24 hours on weekdays. Complex technical questions might need an extra day—we'd rather give you a thorough answer than rush something incomplete.
Drop Us a Message
Fill out what feels relevant. We'll take it from there.
When We're Usually Available
We keep fairly standard office hours, though occasionally someone's around earlier or later. If you need to reach us outside these windows, email works best—we'll get back to you first thing next business day.
Monday – Thursday
9:00 AM – 6:00 PM CET
Phone and email both monitored
Friday
9:00 AM – 4:00 PM CET
Wrapping up the week
Weekend
Email only
Responses resume Monday morning
Where You'll Find Us
We're tucked inside Galeries Lafayette on Rue du 22 Novembre in Strasbourg. It's not the most obvious location for a fintech operation, admittedly—but the setup works well for client meetings, and parking nearby isn't terrible.
If you're visiting from out of town, Strasbourg's tram system stops pretty close. The building has visitor access during shopping hours, though it's worth calling ahead so we can meet you at the entrance.
Coffee's always on if you stop by.
Other Ways to Connect
Depending on what you need, one of these might work better than the main form.
Technical Support
Implementation Help
Already working with our platform and hit a snag? Email us directly at contact@aaouelim.com with "Technical" in the subject line. We'll prioritize it.
Phone Line
Prefer Talking?
Call +33 4 72 64 25 19 during business hours. We're usually better at answering questions verbally anyway, especially for complex scenarios.
In Person
Office Visits
We're at Galeries Lafayette in Strasbourg most weekdays. Schedule ahead so we can give you proper attention—walk-ins sometimes work but aren't guaranteed.